Privacy Policy

Last updated: April 2026

Fulcrum Pte Limited ("Fulcrum", "we", "us") is committed to protecting your personal information. This policy explains what information we collect, how we use it and your rights in relation to it.

1. Who we are

Fulcrum Pte Limited is a technology services company registered in Fiji, with its principal place of business at Westfield, Nadi, Fiji. We can be contacted at hello@fulcrum.com.fj or by phone at +679 707 0040.

2. Information we collect

We collect personal information in the following circumstances:

• Contact form submissions: Name, email address, organisation, country, phone number and the contents of your message.
• Direct communications: Information you provide when you email or call us.
• Website usage data: Standard server logs including IP addresses, browser type and pages visited. We do not use third-party analytics tracking.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry and communicate with you about potential or existing projects.
• Send you a confirmation that your enquiry has been received.
• Maintain records of our client communications for operational purposes.

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Legal basis for processing

We process your personal information on the basis of legitimate interests, specifically, responding to business enquiries and managing client relationships. Where you have provided explicit consent (such as subscribing to communications), we process on that basis.

5. Data retention

We retain enquiry and contact information for as long as is reasonably necessary to manage our business relationships, typically no longer than 7 years. You may request deletion of your data at any time by contacting us.

6. Your rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict our processing of your information.

To exercise any of these rights, contact us at hello@fulcrum.com.fj.

7. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure or loss. Contact form submissions are transmitted over encrypted HTTPS connections.

8. Cookies

This website does not use tracking cookies or third-party analytics. Standard session and server logs are maintained for security and operational purposes only.

9. Changes to this policy

We may update this policy from time to time. The current version will always be available at fulcrum.com.fj/privacy.php.

10. Contact

For any questions about this policy or how we handle your data, contact us at hello@fulcrum.com.fj or write to Fulcrum Pte Limited, Westfield, Nadi, Fiji.